Jodi Paulen, Director of Business Operations

Jodi brings a wealth of operational and practice management experience to Stern Investor Relations (SternIR), as her 20+ year career spans across various industries in managing growing companies in challenging and ever-evolving environments. As Director of Business Operations, Jodi provides strategic oversight for all operational functions within SternIR, acting as the liaison to internal and external partners and providing general business, human resources, financial, and talent acquisition guidance for the company.

Prior to joining SternIR, Jodi’s career has focused on improving efficiencies and customer service engagement levels within the financial services sector. This included the analysis, procurement, implementation, and on-going support of software systems. The development of streamlined workflow processes ultimately led to an increased conversion rate for business development, as well as increased retention and an elevated client service experience. Her skillset has given her the opportunity to travel to some unique places, including working and living in the UK and even Moscow, Soviet Union.

Jodi earned a Bachelor of Business degree (BBA) in Operations and Technology Management from the University of Wisconsin, Madison. In her spare time, she can be seen playing pickleball, tennis, exercising, and enjoying quality time with family and friends.